This Privacy Policy explains how Tech-UA Ltd. collects, uses, shares, retains, and protects information in connection with our services.
This Privacy Policy describes how Tech-UA ('we', 'us', or 'our') collects, uses, shares, retains, and protects information in connection with our services, including the Tech-UA vending machine management platform, the EnterCom smart complex management platform, the BuildTech construction reporting platform, our corporate website, and additional services, websites, applications, systems, and infrastructure that we operate or provide from time to time. By using any of our services, you agree to the collection, use, and sharing of information in accordance with this policy. This policy is intended to comply with Israeli Privacy Protection Law 5741-1981 and the Protection of Privacy Regulations (Data Security) 5777-2017.
We are committed to handling information transparently and responsibly. Different services may collect different types of information, including through systems, service providers, and third-party technologies that help us operate, secure, measure, improve, and develop the services.
The types of information we collect vary by service, method of use, and your settings, and may include required information, optional information, technical information, usage data, performance data, and business or operational information needed to operate the services:
We may use collected information for the following purposes, as needed and in accordance with applicable law: providing, operating, maintaining, and improving our services; authenticating users and managing access control; processing transactions and managing accounts; monitoring system security and preventing unauthorized access; generating analytics, metrics, and operational or business insights; measuring performance and improving user experience; tailoring services, content, or offers to customer and user needs; communicating service updates, important notices, and permitted business or marketing communications; developing new services; protecting our rights and legitimate interests; and complying with legal obligations and regulatory requirements.
For EnterCom specifically, activity data and access logs may be shared with your Facility Owner (building management) as part of the building security and management services they have contracted with Tech-UA.
We may share or disclose information, including limited personal information, when required or permitted by law and when necessary or useful for the operation, security, maintenance, analysis, improvement, marketing, support, or business management of our services. Such sharing may include, among other things: (a) with authorities, courts, or authorized parties when required by law, regulation, or legal process; (b) with your Facility Owner or building management for legitimate security, access control, and property management purposes; (c) with service providers, subcontractors, business partners, and technology providers that help us with operations, hosting, payments, security, measurement, analytics, performance, support, communications, advertising, marketing, or other business needs; (d) when you have given consent or when sharing results from your settings or use of the service; (e) to protect the rights, property, safety, and legitimate interests of Tech-UA, our users, our customers, or the public; (f) in connection with a merger, acquisition, reorganization, investment, transfer of business, or sale of assets. In some cases, disclosing information to service providers or partners for analytics, advertising, performance, or other business needs may be considered a 'sale' or 'sharing' of information under certain privacy laws, even where there is no sale for money.
We implement industry-standard security measures to protect your data, including: encryption of data in transit and at rest; secure authentication protocols; role-based access controls; regular security audits and vulnerability assessments; secure data storage in controlled facilities; and employee training on data protection practices.
While we strive to use commercially acceptable means to protect your personal data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, but we will act to address security incidents in accordance with applicable law and the circumstances of the matter.
We retain information only for as long as reasonably required for the purposes described in this policy, to provide the services, manage our business, support security, provide support, conduct audits, prevent fraud, resolve disputes, protect our rights, or comply with legal requirements. Retention periods may vary depending on the type of information, the service, relevant agreements, and applicable law.
Active account data may be retained while the account or service is active and for a reasonable period thereafter based on business, operational, or legal needs. Activity and access logs are retained only as long as reasonably necessary for security, audit, fraud prevention, support, legal, or business needs, and generally no longer than 3 years unless a longer period is required or permitted by law. Biometric data, where collected, will be deleted upon request or withdrawal of consent, unless retention is required or permitted by law or needed for security, dispute, or compliance purposes. Transaction, tax, accounting, security, and compliance records may be retained for the period required or permitted by applicable law, which may be up to 7 years or longer where there is a legal obligation or legitimate need. Upon account deletion or service termination, we will act to delete, anonymize, or restrict use of information in accordance with applicable law, our data retention policy, and legitimate business needs.
Our services may use cookies, web beacons, pixels, identifiers, SDKs, and similar technologies, by us or through service providers and partners, for operations, security, performance measurement, analytics, personalization, advertising, marketing, support, and service improvement. Use of these technologies may include collection and sharing of usage data, device data, technical identifiers, and similar information in accordance with applicable law.
You may configure your browser or device to reject or limit cookies and similar technologies; however, doing so may limit your ability to use certain features of our services or affect your user experience. We are not responsible for diminished functionality resulting from browser, device, or third-party system settings.
Our services may contain links, integrations, components, SDKs, tools, or services of third parties. We do not have full control over, and are not responsible to the extent permitted by law for, the content, availability, security, privacy practices, information collection, or policies of third-party websites, providers, or services.
Your interaction with any third-party service is subject to that third party's terms and policies. Tech-UA is not responsible, to the maximum extent permitted by law, for any damage, loss, information collection, use of information, or outcome arising from your use of third-party services accessed through or integrated with our services.
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
If we become aware that we have inadvertently collected information from a minor, we will take reasonable steps to delete such information. Any liability arising from a minor's unauthorized use of our services rests with the minor's parent or legal guardian.
Tech-UA reserves the right to modify this Privacy Policy at any time at its sole discretion. Updated versions will be posted on this page with a revised effective date.
Your continued use of our services following any modifications constitutes your acceptance of the revised Privacy Policy.
It is your responsibility to review this policy periodically. We may, but are not obligated to, notify you of material changes via email or through our services.
This Privacy Policy is intended to comply with applicable Israeli privacy legislation, including the Privacy Protection Law 5741-1981, the Protection of Privacy Regulations (Data Security) 5777-2017, and the Consumer Protection Law 5741-1981. Where applicable, we work to comply with international privacy frameworks that apply to us, including the EU General Data Protection Regulation (GDPR) and U.S. state privacy laws, to the extent they apply.
You have the right to lodge a complaint with the Israeli Privacy Protection Authority (the Registrar of Databases) if you believe your privacy rights have been violated. Tech-UA will respond to all privacy-related requests within 21 days, as required by Israeli law. Our designated Privacy Officer can be reached at office@tech-ua.com.
If you have any questions about this Privacy Policy, your data, or wish to exercise your privacy rights, please contact our Privacy Officer. We will respond within 21 days as required by Israeli law.